The Impact of Logic of Marketing Research on Marketing ROI: Theoretical Analysis and Empirical Investigation
DOI:
https://doi.org/10.14738/abr.81.7663Abstract
This paper as a sequel to a preceding conceptual one by both authors, aims to contribute to bridging and evident research gap on how far making marketing research more philosophical through the science of logic can pay off, arguably , in terms of optimization of marketing performance indicators with special emphasis on marketing ROI. Theoretical analysis of annotated bibliographical literature on logic of marketing research process and deliverables along with subsequent meta-analysis of real marketing research reports are the main research methodologies adopted for this highly iterative agenda. The research concludes with developing a conceptual framework and research hypothesis which are empirically tested as illustrated to bridge the research gap. Accordingly, this research has relied on systematic theoretical analysis of annotated bibliographical review of literature on the genesis and recent advances of the science of logic and their argued interventions in the marketing research process. Additionally the same methodology has been followed to trace how this logic of marketing research could reflect on reaching higher levels of marketing ROI. Eventually, a meta-analysis of real marketing research reports is devised to test the research hypothesis with a view toward substantiating empirically how the extent of following various underlying dimensions of logic of marketing research can influence the optimization of marketing ROI within those specific marketing problems and opportunities tackled by the selected marketing research reports.
References
Arnould,J Eric (2015). Service-dominant logic and consumer culture theory: Natural allies in an emerging paradigm. Research in Consumer Behavior. Marketing Theory, Vol 11, pp 57–76.
Ayer, A.J (1946). Language truth and logic. London: Gollancz.
Bagozzi, R., Kortam, w. , Refai, R., and Mahrous, A., (2016) , " the journey from consumers to co-creations:-Exploring consumers' co- creation experiences by means of neurophysiological marketing research " marketing management association conference, Chicago, USA.
Benton, T (1995). From castaways to throwaways: marine litter in the Pitcairn Islands. Biological. Journal of the Linnean Society. Vol 56, Iss 1-2. pp 415–422.
Benton, T (1995). Science, Ideology and Culture: Malthus and the Origin of species' in Amigoni, D. and Wallance, J.(eds) Charles Darwin's Origin of Species: New interdisciplinary Essays. Manchester University.
Benton, T. and Craib, I (2001). Philosophy of Social Science: The Philosophical Foundations of Social Thought, New York: Palgrave.
Greenfield, S (1997). The Human Brain: A Guided Tour. London: Weidenfeld and Nicolson.
Gronroos, Christian and Ravald, Annika (2011) .Service as business logic: implications for value creation and marketing. Journal of Service Management, Vol. 22, Iss: 1, pp.5 – 22.
Gronroos, Christian (2006). what can service logic offer marketing theory? In Lusch F, Robert and Vargo, L Stephen. The Service-dominant logic of marketing: Dialog, debate, and directions (pp. 354–364).
Hanson, N.R (1965). Patterns of Discovery. Cambridge University Press.
Hassan, Salah S, Craft, Stephen and Kortam, Wael, (2003), Understanding the new bases for global market segmentation", Journal of Consumer Marketing, Vol. 20, Iss: 5, pp.446- 462.
Hessa A. Alghadeer (2014). Digital Landscapes: Rethinking Poetry Interpretation in Multimodal Texts. Journal of Arts and Humanities.Vol 3, Iss 2.pp 87-96.
Kortam, Wael (2006). Adaptability of Marketing Research to Service Industries: The Role Encoding, Application and Decoding Phases, The case of Egyptian Bank. International Journal of Business Research, Cairo University Press, PP: 86 - 106.
Kortam, Wael and Gad, Ghada (2014). Generalized Darwinism For An Evolution Theory of Marketing Research: Survival For The Fittest of Marketing Knowledge, Proceedings of The Marketing Research Summit, Marketing Edge Organization, San Diego, California, USA.
Kortam, Wael, Mahrous, Abeer and Attia, Sarna (2012). Developing a Theory of Ubiquitous Marketing Research: Combining Ideology and Methodology of Marketing Research. Journal of American Science. Vol 8, iss 4, pp 534-538.
Levy J, Sideny (1959). Symbols for sale. Harvard business Review, Vol 37,pp 117–124.
Lopez, J. (1999). The Discursive Exigencies of Enunciating the concept of Social Structure: Five Case Studies. Unpublished PhD thesis, University of Essex.
N.R. Hanson (1965). Were the eye not attuned to the Sun, the Sun could never be seen by it. Cambridge University Press.
Pearce, David (2005) .Reasoning with Negative Information, II: Hard Negation , Strong Negation and Logic Programs, Technical Report, Gruppe Logik, Wissenstheorie und Information Institute for PhilosophyFreie Universität BerlinBerlin 33.
Pinker, S. (1997) How the Mind Works. Harmondsworth : Penguin.
Stewart W, David (2009). Marketing accountability: Linking marketing actions to financial results. Journal of Business Research. Vol 62, Iss 6,pp 636–643.
Smyth, Hedley. Lecoeuvre, Laurence (2015). Differences in decision-making criteria towards the return on marketing investment: A project business perspective. International Journal of Project Management. Vol 33, Iss 1, pp 29–40.
Vargo ,L Stephen .and . Lusch F,Robert (2005)" Evolving to a New Dominant Logic for Marketing. Journal of Marketing: January 2004, Vol. 68, No. 1, pp. 1-17.
Vargo ,Stephen L.and . Lusch ,Robert F & O’Brien, M. (2007). Competing through service: Insights from servicedominant logic. Journal of Retailing, vol 83, iss(1),pp 5–18.
Vargo L ,Stephen .and . Lusch F ,Robert (2008) " Service-dominant logic: continuing the evolution", journal of the academy pf marketing science, Vol.36. Iss 1, pp.1-10.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2020 Wael Kortam, Ghada Gad

This work is licensed under a Creative Commons Attribution 4.0 International License.