Complaints & Appeals

Archives of Business Research · Policies

Complaints & Appeals

How to appeal an editorial decision or raise a complaint about the journal.

Archives of Business Research takes complaints and appeals seriously and handles them promptly, fairly, and confidentially, following COPE guidance.

Appeals against editorial decisions

Authors who believe a decision was based on a factual error or a misunderstanding of the manuscript may appeal. To appeal:

1Email the Editorial Office at abr@scholarpublishing.org within 30 days of the decision, with the subject line “Appeal — [manuscript ID]”.
2Provide a detailed, point-by-point response to the editor’s and reviewers’ comments and a clear explanation of the grounds for appeal.
3The Editor-in-Chief (or a senior editor not involved in the original decision) will consider the appeal. Additional expert review may be sought.
The decision on an appeal is final. Submitting an appeal does not guarantee reconsideration, and the journal handles one appeal per manuscript.

Complaints

Complaints may concern editorial process, publication ethics, conduct of staff or editors, or the journal’s policies. Please send complaints to abr@scholarpublishing.org, with enough detail to allow investigation. We aim to:

Acknowledge a complaint within 5 working days.
Investigate and provide a substantive response within 4 weeks, or explain any delay.

Complaints are first handled by the Editor-in-Chief. Where a complaint concerns the Editor-in-Chief, it is referred to the publisher, Scholar Publishing.

Unresolved complaints

If a complainant remains dissatisfied after the journal’s process is exhausted, and the matter concerns a potential breach of publication ethics, it may be referred to the Committee on Publication Ethics (COPE).