The The Impact of Reinvention Reforms and Public Service Motivation on Organizational Performance in Government Agencies

The Impact of Reinvention Reforms and Public Service Motivation on Organizational Performance

Abstract

The pursuit of organisational performance has long been a focus of administrative innovation in government agencies. To understand the impact of reinvention reforms and public service motivation on organisational performance in the public sector, the present study conducted a survey with civil servants in Taiwan as the research subjects. A total of 953 valid questionnaires were collected and analysed using structural equation modelling. The results show that reinvention reforms have a significant positive impact on public service motivation, and that public service motivation has a significant positive effect on both internal organisational performance and external organisational performance. In addition, the present study also confirms that public service motivation plays a mediating role between reinvention reforms and internal organisational performance and external organisational performance.