Knowledge Management in Libraries and Information Centers: A Bibliometric Perspective

Authors

  • Priti Jain

DOI:

https://doi.org/10.14738/assrj.74.8164

Keywords:

Bibliometric analysis, Knowledge management, Libraries, Information centers, Scientometric analysis, Web of Science, KM research trends.

Abstract

The purpose of this paper is to provide a bibliometric perspective of Knowledge Management (KM) literature in libraries for the past 21 years (1998-2019), based on Web of Science core collection bibliographical database. The objectives of the paper are to examine a bibliometric profile of publications in the field of KM in libraries and analyze the emerging research trends in KM research in libraries and information centers through Keyword co-occurrence.  This study used bibliometric and citation analysis methods to explore the profile and research trends in knowledge management research in libraries. A total of 83 sources were retrieved via Web of Science’s core collection database using the terms “Knowledge Management, Libraries, Information centers, librarians, information professionals”. Data was analyzed through Web of Science’s Clarivate Analytics, then exported to Microsoft Excel and VOSviewer for production of images and graphs. Findings revealed that the most research outputs were produced in year 2018 mostly in article forms and the University of South Africa led in contribution to knowledge management research in libraries.  Findings also determined top 10 prolific authors and publishing sources; most research were produced by United States, followed by South Africa.  As most KM research is carried out on perceptions, predictions and benefits of KM in libraries and information centers not on KM practice in libraries and its impact on the quality of library services. This has implication on KM practice in libraries and information centers. Practicing librarians are unable to apply KM emulating success stories and best practices of libraries and information centers.  Bibliometric studies on KM are too general, and to the best knowledge of the researcher, none of them so far gives a clear view of research trends of KM in libraries. Hence, this might be the first study to fill this gap, which only analyzed a sample of documents which are more relevant to the scope of the study.

References

Abell, A. 2000. Skills for knowledge environments. Information Management Journal, Vol. 34, no.3: 10-12.

Abualoush, S., Masa’deh, R., Bataineh, K., and Alrowwad, A. 2018. The role of knowledge management process and intellectual capital as intermediary variables between knowledge management infrastructure and organization performance. Interdisciplinary Journal of Information, Knowledge, and Management, Vol.13: 279-309.

Agarwal, N. K. and Islam, M. A. 2014. Knowledge management implementation in a library: Mapping tools and technologies to phases of the KM cycle. The Journal of Information and Knowledge Management Systems, Vol.44, no.3: 322-344.

Ahmad, K. JianMing, Z. and Rafi, M. 2018. Assessing the literature of knowledge management (KM) in the field of library and information science. Information Discovery and Delivery, Vol.47: no.1: 35-41.

Ahmadi, A. and Nazim, M. 2018. Changing trends in Knowledge Management research from Library and Information Science perspective. IFLA KM Satellite Meeting on 23.08.2018. Available at: http://library.ifla.org/2418/1/s05-2018-ahmadi-en.pdf.

Ajie, I. 2019. Issues and Prospects of Knowledge Sharing in Academic Libraries. Library Philosophy and Practice (e-journal), 2521. Available at: https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=5805&context=libphilprac

Akhavan, P., Ebrahim, N. A., Fetrati, M. A., and Pezeshkan, A. 2016. Major trends in knowledge management research: a bibliometric study. Scientometrics, Vol.107, no.3: 249-1264.

Akhavan, P., Ramezan, M. and Moghaddam, J. Y. 2013. Examining the role of ethics in knowledge management process, case study: An industrial organization, Journal of Knowledge-Based Innovation in China, Vol.5, no.2: 129-145.

Alajmi, B. and Alhaji, T. 2018. Mapping the Field of Knowledge Management: Bibliometric and Content Analysis of Journal of Information & Knowledge Management for the Period from 2002–2016. Journal of Information & Knowledge Management, Vol.17, no.3. DOI: 10.1142/S0219649218500272

Ali, P. M. N. and D. Khan. 2017. Investigating Knowledge Management Strategies in Central University Libraries in India. Journal of Library & Information Technology, Vol.37, no.2: 73-78.

Ali, P. M. N., Malik, B. A. and Raza, A. 2018. Bibliometric analysis of literature on knowledge sharing. Annals of Library and Information Studies, Vol.65: 217-227.

Asogwa, B. E. 2012. Knowledge Management in Academic Libraries: Librarians in the 21st Century. Journal of Knowledge Management Practice, Vol.13, no.2. Available at: http://www.tlainc.com/articl301.htm

Awodoyin, A., Osisanwo, T., Adetoro. N., and Adeyemo, I. 2016. Knowledge Sharing Behaviour Pattern Analysis of Academic Librarians in Nigeria, Journal of Balkan Libraries Union, Vol.4, no.1: 12-19. DOI: 10.16918/bluj.39024

Barron, D.D. 2000. Knowledge management for the next millennium: the next step for school library media specialists. School Library Media Activities Monthly, Vol.16, no.5: 48-51.

Bem, R. M., and Coelho, C. C. 2013. Applications of knowledge management in the area of librarianship and information science: a systematic review. Brazilian Journal of Information Science, Vol.7, no.1: 67-93.

Chao, C.-C., Yang, J.-M., and Jen, W. Y. 2007. Determining technology trends and forecasts of RFID by a historical review and Bibliometric analysis from 1991 to 2005. Technovation, Vol. 27: 268–279.

Chauvel, D. and Despres, C. 2002. A review of survey research in knowledge management: 1997-2001. Journal of Knowledge Management, Vol.6, no.3: 207-223. DOI: 10.1108/13673270210434322

Choo, C.W. 2000. Working with knowledge: how information professionals help organisations manage what they know. Library Management, Vol.21, no.8: 395-403.

Dattero, R. 2006. Collaboration between the top knowledge management/intellectual capital researchers. Knowledge and Process Management, Vol.13, no.4: 264-269.

Durieux, V. and Gevenois, P. A. 2010. Bibliometric indicators: quality measurements of scientific publication. Radiology, Vol.255, no.2: 342-351.

Dwivedi, Y., Venkitachalam, K., Sharif, A., Al-Karaghouli, W. and Weerakkody, V. 2011. Research trends in knowledge management: analyzing the past and predicting the future. Information Systems Management, Vol.28, no.1: 43–56. DOI: 10.1080/10580530.2011.536112

Evans, A. and McKinley, M. 2010. Paradigm and paradox: knowledge management and business ethics. International Scholarly and Scientific Research & Innovation, Vol.4, no.6: 1098-1104.

Fteimi, N. and Lehner, F. 2016. Main Research Topics in Knowledge Management: A Content Analysis of ECKM Publications. The Electronic Journal of Knowledge Management, Vol.14, no.1: 5-17.

Gaviria-Marin, M., Merigó, J. M. and Baier-Fuentes, H. 2019. Knowledge management: A global examination based on bibliometric analysis. Technological Forecasting & Social Change, Vol.140: 194–220. DOI: 0.1016/j.techfore.2018.07.006

Gaviria-Marin, M., Merigó, J. M., Popa, S. 2018. Twenty years of the Journal of Knowledge Management: a bibliometric analysis. Journal of Knowledge Management, Vol. 22, no. 6: 1655-1687. DOI: 10.1108/JKM-10-2017-0497.

Gu, Y. 2004. Global knowledge management research: A bibliometric analysis. Scientometrics, Vol. 61, no.2: 171-190. DOI: 10.1023/B:SCIE.0000041647.01086.f4

Iqbal, J. and Mahmood, Y. 2012. Reviewing Knowledge Management Literature. Interdisciplinary Journal of Contemporary Research in Business, Vol.4, no. 6: 1005-1026.

Jain, P. 2013. Knowledge Management in Academic Libraries and Information Centres: A Case of University Libraries. Journal of Information & Knowledge Management, Vol.12, no.4, DOI: 10.1142/S0219649213500342

Koina, C. 2003. Librarians are the ultimate knowledge managers? The Australian Library Journal, Vol.52, no.3: 269-72.

Kokol, P. et al. 2015. Knowledge Management in Organizations - A Bibliometric Analysis of Research Trends. th Proceedings of the 10 International Conference KMO 2015, Lecture Notes in Business Information Processing, Springer, 224: 3-14, 2015. DOI: 10.1007/978-3-319-21009-4_1.

Koloniari, M. and Fassoulis, K. 2017. Knowledge management perception in academic Libraries. Journal of Academic Librarianship, Vol.43, no.2: 135–142. DOI: 10.1016/j.acalib.2016.11.006

Kör, B. 2017. Revealing Trends in Knowledge Management Research: From 2010 to 2015. Istanbul University Journal of the School of Business, Vol. 46: 18-30.

Lang, T., Hall, D. and Landrum, W. Heath 2010. Citation Analysis and Trends in Knowledge Management. In Americas Conference on Information Systems (AMCIS) 2010 Proceedings. Paper 90. Lima, Peru, August 12-15, 2010. Available at: https://pdfs.semanticscholar.org/bd43/aa8433d5d70da37a8313d1f56d80a3ba314a.pdf

Lee, M. R. and Chen, T. T. 2012. Revealing research themes and trends in knowledge management: From 1995 to 2010. Knowledge-Based Systems, Vol.28: 47–58. DOI: 10.1016/j.knosys.2011.11.016. 451 Jain, P. (2020) Knowledge Management In Libraries And Information Centers: A Bibliometric Perspective. Advances in Social Sciences Research

Liao, H., Tang, M., Luo, L., Li, C., Chiclana, F. and Zeng, X.-J. 2018. A Bibliometric Analysis and Visualization of Medical Big Data Research. Sustainability, Vol. 10. DOI: 10.3390/su10010166

Maruf, H., and Zhou, S. 2015. Knowledge management in global organization. International Business Research,

Mašić, B., Nešić, S., Nikolić, D., Dželetović, M. 2017. Evolution of knowledge management. Industrija, Vol.45, no.2: 127-147. DOI: 10.5937/industrija45-13201

Mavodza, J. and Ngulube, P. 2011. Exploring the use of knowledge management practices in an, Academic library in a changing information environment. South African Journal of Libraries and Information Science, Vol.77, no.1: 15-25.

Nazim, M. 2013. Librarians’ perceptions of knowledge management in developing countries: A case with Indian academic libraries. The International Information & Library Review, Vol.45, no. 1: 63-76. DOI: 10.1016/j.iilr.2013.08.002

Nazim, M. and Mukherjee, B. 2011. Implementing Knowledge Management in Indian Academic Libraries. Journal of Knowledge Management Practice, Vol.12, no.3. Available at: http://www.tlainc.com/articl269.htm (Accessed 17 October 2019).

O'dell, C. C. Grayson and N. Essaides 1998. If only we knew what we know: The transfer of internal knowledge and best practice. New York: Free Press.

Onyancha, Omwoyo Bosire 2006. Trends and patterns of ‘Knowledge Management’ research in South Africa: an informetric analysis of tacit and explicit knowledge management: an informetric analysis of tacit and explicit knowledge management literature. Paper presented at the XVII Standing Conference of Eastern, Central & Southern Africa Library & Information Associations (SCECSAL XVII), July 2006, at Dar es Salaam, Tanzania.

Poonkothai, R. 2016. Knowledge Management as an important tool in Library Management. International Journal of Information Technology and Library Science, Vol.5, no.1: 9-14.

Qiu, J. and Lv, H. 2014. An overview of knowledge management research viewed through the web of science (1993-2012). Aslib Journal of Information Management, Vol.66, no.4: 424-442. DOI: 10.1108/AJIM-12-2013-0133

Rooi, H., Snyman, R. 2006. A content analysis of literature regarding knowledge management opportunities for librarians. Aslib Proceedings, Vol.58, no.3: 261-271. DOI: 10.1108/00012530610677255

Rusuli M. S. C, Tasmin, R., and Takala, J. 2012. The Impact of Structural Approach on Knowledge Management Practice (KMP) at Malaysian University Libraries. Australian Journal of Basic and Applied Sciences, Vol.6, no. 10: 122-128.

Sarrafzadeh, M., Martin, B. and Hazeri, A. 2010. Knowledge management and its potential applicability for libraries. Library Management, Vol.31, no.3: 198-212. DOI: 10.1108/01435121011027363

Sedighi, M. and Jalalimanesh, A. 2014. Mapping research trends in the field of knowledge management. Malaysian Journal of Library & Information Science, Vol.19, no.1: 71-85.

Serenko, A. 2013. Meta-analysis of Scientometrics research of knowledge management: discovering the identity of the discipline. Journal of Knowledge Management, Vol.17, no.5: 773-812. DOI: 10.1108/JKM-05-2013-0166.

Serenko, A. and Bontis, N. 2013. The intellectual core and impact of the knowledge management academic discipline, Journal of Knowledge Management, Vol.13, no.1: 137-155. DOI: 10.1108/13673271311300840

Serenko, A. and Bontis, N. 2017. Global ranking of knowledge management and intellectual capital academic journals: 2017 update. Journal of Knowledge Management, Vol.21, no.3, pp. 675-692. DOI: 10.1108/JKM-11-2016-0490

Serenko, A., Bontis, N., Booker, L., Sadeddi, K. and Hardie, T. 2010. A scientometric analysis of knowledge management and intellectual capital academic literature (1994-2008). Journal of Knowledge Management, Vol.14, no.1: 3-23. DOI: 10.1108/13673271011015534

Serenko, A., and Dumay, J. 2015. Citation classics published in knowledge management journals. Part I: articles and their characteristics. Journal of Knowledge Management, Vol.19, no.2: 401-431.

Sirorei, E. C. and Fombad, M. C. 2019. Knowledge management processes at St Paul’s University Library in Kenya. South African Journal of Information Management, Vol. 21, no.1. DOI: 10.4102/sajim.v21i1.946

Sohail, N. 2008. Literature on knowledge management in library and information science (1999-2006): A bibliometric study. Master’s Thesis, Aligarh Muslim University.

Ugocha, O. C., Igwe, K.N. and Ibenne, S. K. 2018. Knowledge Sharing Among Librarians: A Literature Review. International Journal of Applied Technologies in Library and Information Management, Vol.4, no.1: 78-89.

Ugwu, C. I., and Ekere, J. N. 2017. Knowledge management for improving services in federal university libraries in Nigeria. Journal of Librarianship and Information Science, Vol.51, no.2: 356–369. DOI: 10.1177/0961000617742446

Wanangeye, W. L. and George, B. O. 2016. Knowledge Management Practices and Performance of Academic Libraries: A Case of Mount Kenya University, Kigali Campus Library. World Journal of Computer Application and Technology, Vol.4, no.2: 34-39. DOI: 10.13189/wjcat.2016.040202

Wang, P., Zhu, F.-W., Song, H.-Y., Jian-Hua Hou, J.-H. and Zhang, J.-L. 2018. Visualizing the Academic Discipline of Knowledge Management. Sustainability, Vol.10, No.3: 1-28. DOI: 10.3390/su10030682

Downloads

Published

2020-05-03

How to Cite

Jain, P. (2020). Knowledge Management in Libraries and Information Centers: A Bibliometric Perspective. Advances in Social Sciences Research Journal, 7(4), 431–453. https://doi.org/10.14738/assrj.74.8164