How Job Involvement Moderates the Relationship Between Organizational Commitment and Job Satisfaction: Evidence in Vietnam
DOI:
https://doi.org/10.14738/assrj.54.4410Abstract
The purpose of this study is to investigate whether there are significant relationships among perceived organizational support, organizational commitment, job involvement, job commitment, and job satisfaction. The sample for this study included 275 employees in Vietnam. The findings revealed that organizational commitment had a partial mediating effect between perceived organizational support and job satisfaction. Furthermore, the study found that job involvement had a moderating effect on the relationship between organizational commitment and job satisfaction.
References
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interaction. Thousand Oaks, CA: Sage.
Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1), 99-118.
Aselage, J., & Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organization Behavior, 24(5), 491-509.
Ayers, J. P. (2010). Job satisfaction, job involvement, and perceived organizational support as predictors of organizational commitment (Doctoral dissertation). Walden University. (UMI no. 3397132).
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideration. Journal of Personality and Social Psychology, 51(6), 1173-1182.
Bateman, T., & Straaser, S. (1984). A longitudinal analysis of the antecedents of organizational commitment. Academy of Management Journal, 21, 95-112.
Blau, G. J. (1986). Job involvement and organizational commitment as interactive predictors of tardiness and absenteeism. Journal of Management, 12(4), 577-584.
Blau, G. J., & Boal, K. B. (1987). Conceptualizing how job involvement and organizational commitment affect turnover and absenteeism. Academy of Management Review, 12(2), 288-300.
Blau. P. M. (1964). Exchange and power in social life. New York, NY: Wiley and Sons.
Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19(4), 533-546.
Chen, C. C. (2008). Test of a mediating model linking perceived organizational support and job performance. Journal of Management and Business Research, 25(3), 309-331.
Chen, J., Silverthorne, C., & Hung, J. (2006). Organizational communication, job stress, organizational commitment, and job performance of accounting professionals in Taiwan and America. Leadership & Organizational Development Journal, 27(4), 242-249.
Chen, S., Lin, P., Lu, C., & Taso, C. (2007). The moderation effect of HR strength on the relationship between employee commitment and job performance. Social Behavior and Personality, 35(8), 1121-1138.
Dubin, R. (1956). Industrial workers’ worlds: A study of the central life interests of industrial workers. Social Problem, 4, 252-266.
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812-820.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75, 51-59.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507. th
George, J. M., & Jones, G. R. (2008). Understanding and managing organizational behavior (5 ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Grusky, O. (1966). Career mobility and organizational commitment. Administrative Science Quarterly, 10(4), 488-503.
Hackett, R. D., Lapierre, L. M., & Hausdorf, P. A. (2001). Understanding the links between work commitments constructs. Journal of Vocational Behavior, 58, 392-413. nd
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work (2 ed.). New York, NY: John Wiley & Sons.
Hoppock, R. (1935). Job satisfaction. New York, NY: Harper and Brother.
Judeh, M. (2012). Mediating effects of organizational commitment on the relationship between perceived organizational support and job satisfaction. Presented at Advances in Business-Related Scientific Research Conference, Venice.
Kacmar, K. M., Witt, L. A., Zivnuska, S., & Gully, S. M. (2003). The interactive effect of leader-member exchange and communication frequency on performance ratings. Journal of Applied Psychology, 88(4), 764-772.
Kanter, R. M. (1968). Commitment and social organizations: A study of commitment mechanisms in Utopian communities. American Sociological Review, 33(4), 499-517.
Kanungo, R. N. (1982). Measurement of job and work involvement. Journal of Applied Psychology, 67(3), 341-349.
Karrasch, A. I. (2003). Antecedents and consequences of organizational commitment. Military Psychology, 15(3), 225-236.
Karsh, B., Booske, B. C., & Sainfort, F. (2005). Job and organizational determinants of nursing home employee commitment, job satisfaction and intent to turnover. Ergonomics, 48(10), 1260-1281.
LaMastro, V. (2008). Commitment and perceived organizational support. National Forum, 19(1).
Lawler, E. (1986). High involvement management. San Francisco, CA: Jossey-Bass.
Lawler, E. E., & Hall, D. T. (1970). Relationship of job characteristics to job involvement, satisfaction, and intrinsic motivation. Journal of Applied Psychology, 54(4), 305-312.
Li, Y., & Long, L. (1999). A literature review on job involvement. Social Psychological Research, 4, 57-63.
Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4, 309-336.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.), Handbook of industrial and organizational psychology (1297-1349). Chicago, IL: Rand McNally.
Lodahl, T. M., & Kejner, M. (1965). The definition and measurement of job involvement. Journal of Applied Psychology, 49(1), 24-33.
Lok, P., & Crawford, J. (1999). The relationship between commitment and organizational culture, subculture, leadership style and job satisfaction in organizational change and development. Leadership & Organizational Development Journal, 20(7), 365-373.
Makanjee, R.C., Hartzer, Y., & Uys, I. (2006). The effect of perceived organizational support on organizational commitment of diagnostic imaging radiographers. Radiography, 12(2), 118-126.
Maslow, A. H. (1954). Motivation and personality. New York, NY: Harper.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory research, and application. Thousand Oaks, CA: Sage Publishing.
Morse, N. C. (1953). Satisfactions in the white collar job. Ann Arbor: University of Michigan Survey Research Center.
Mowday, R. T., Porter, L. W., & Steers R. M. (1982). Employee-organizational linkages: The psychology of commitment, absenteeism, and turnover. San Diego, CA: Academic Press.
Mowday, R. T., Steers, R. M., & Porter, L. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224-247.
Nunnally. J. C. (1978). Psychometric theory. New York, NY: McGraw-Hill.
Pollock, T. (1997). Building employee's interest in their work. Automotive Manufacturing & Production, 109(10), 10.
Porter, L. W. (1962). Job attitudes in management: I. Perceived deficiencies in need fulfillment as a function of job level. Journal of Applied Psychology, 46(6), 375-384.
Porter, L. W., Steers, R. M., & Mowday, R. T. (1974). Organizational commitment, job satisfaction and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.
Preacher, K. J., & Hayes, A .F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, and Computers, 36(4), 717–731.
Price, J. L. (1997). Handbook of organizational measurement. Bradford, UK: MCB University Press.
Randall, M. L., Cropanzano, R., Borman, C. A., & Birjulin, A. (1999). Organizational politics and organizational support as predictors of work attitudes, job performance, and organizational citizenship behavior. Journal of Organizational Behavior, 20(2), 159-174.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62(10), 1027-1030.
Robbins, S. P., & Judge, T. A. (2009). Organizational behavior. Upper Saddle River, NJ: Pearson Prentice Hall.
Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. In R. Cropanzano & K. Kacmar (Eds.), Organizational politics, justice, and support (pp. 149-164). Westport, CT: Quorum.
Shore, L. M., & Wayne, S. J. (1993). Commitment and employee behavior: Comparison of affective commitment and continuance commitment with perceived organizational support. Journal of Applied Psychology, 78(5), 774-780.
Spector, P. E. (1985). Measurements of human service staff satisfaction: Development of the job satisfaction survey. American Journal of Community Psychology, 13(6), 693-713.
Susskind, A. M., Borchgrevink, C. P., Kacmar, K. M., & Brymer, R. A. (2000). Customer service employees’ behavioral intentions and attitudes: An examination of construct validity and a path model. International of Hospitality Management, 19(1), 53-77.
Tansky, J. W., & Cohen, D. J. (2001). The relationship between organizational support, employee development, and organizational commitment: An empirical study. Human Resource Development Quarterly, 12(3), 285-300.
Tanriverdi, H. (2008). Workers’ job satisfaction and organizational commitment: Mediator variable relationship of organizational commitment factors. Journal of American Academy of Business, 14(1), 152-163.
Testa, M. R. (2001). Organizational commitment, job satisfaction, and effort in the service environment. The Journal of Psychology, 135(2), 226-236.
Tiwari, V., & Singh, S. K. (2014). Moderation effect of job involvement on the relationship between organizational commitment and job satisfaction, SAGE Open, 1-7.
Vandenberg, R. J., & Lance C. E. (1992). Examining the causal order of job satisfaction and organizational commitment. Journal of Management, 18(1), 153-167.
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leaders-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111.
Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs, and affective experiences. Human Resource Management Review, 12(2), 173-194.
Yiing, L. H., & Bin Ahmad, K. Z. (2009). The moderating effects of organizational culture on the relationships between leadership behavior and organizational commitment and between organizational commitment and job satisfaction and performance. Leadership & Organization Development Journal, 30(1), 53-86.
Young, B. S., Worchel, S., & Woehr, D. (1998). Organizational commitment among public service employees. Public Personnel Management, 27(3), 339-348.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2018 Advances in Social Sciences Research Journal
This work is licensed under a Creative Commons Attribution 4.0 International License.
