An Empirical Study of Leadership Styles and Employee Productivity: Evidence from Diageo, UK

Authors

  • Rajib Datta Finance Discipline Department of Business Administration Premier University, Chittagong, Bangladesh
  • Dilshad Jahan Avon College UK Ltd, United Kingdom

DOI:

https://doi.org/10.14738/abr.1310.19459

Keywords:

Leadership styles, Employee productivity, Diageo UK (United Kingdom), Mixed-methods, Organizational performance

Abstract

Leadership plays a pivotal role in shaping organizational performance by influencing employee motivation, satisfaction, and productivity. Although leadership has been studied extensively, there is a noticeable research gap concerning its impact within the alcoholic beverages industry, and more specifically, a scarcity of evidence from Diageo, UK ((United Kingdom). This study explores how different leadership styles - transformational, transactional, laissez-faire, servant, and authentic—affect employee productivity in this context. A mixed-methods design integrating quantitative surveys and qualitative interviews is proposed to examine leadership practices and their outcomes. The study aims to contribute to theoretical understanding and offer practical recommendations to enhance employee productivity in Diageo and similar organizations.

References

Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: Getting to the root of positive forms of leadership. The Leadership Quarterly, 16(3), 315–338. https://doi.org/10.1016/j.leaqua.2005.03.001

Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press.

Bass, B. M. (1990). From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, 18(3), 19–31. https://doi.org/10.1016/0090-2616(90)90061-S

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.

Bryman, A., & Bell, E. (2015). Business research methods (4th ed.). Oxford University Press.

Burns, J. M. (1978). Leadership. Harper & Row.

Creswell, J. W., & Plano Clark, V. L. (2017). Designing and conducting mixed methods research (3rd ed.). Sage Publications.

Diageo. (2021). Diageo recognised for strong leadership in diversity and inclusion. Retrieved March 29, 2023, from https://www.diageo.com/en/news-and-media/features/diageo-recognised-for-strongleadership-in-diversity-and-inclusion/

Dolan, P., Peck, J., & Thompson, L. (2018). The social dynamics of the bottled beer industry. Emerald Group Publishing Limited.

Ehrhart, M. G. (2004). Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior. Personnel Psychology, 57(1), 61–94. https://doi.org/10.1111/j.1744-6570.2004.tb02484.x

Eisenhardt, K. M., & Graebner, M. E. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25–32. https://doi.org/10.5465/amj.2007.24160888

Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004

Fetters, M. D., Curry, L. A., & Creswell, J. W. (2013). Achieving integration in mixed methods designs— Principles and practices. Health Services Research, 48(6 Pt 2), 2134–2156. https://doi.org/10.1111/1475-6773.12117

Field, A. (2013). Discovering statistics using IBM SPSS Statistics (4th ed.). Sage.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.

Johnson, R. B., Onwuegbuzie, A. J., & Turner, L. A. (2007). Toward a definition of mixed methods research. Journal of Mixed Methods Research, 1(2), 112–133. https://doi.org/10.1177/2345678906292430

Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755–768. https://doi.org/10.1037/0021-9010.89.5.755

Kolyesnikova, N., & Dodd, T. H. (2013). Alcoholic beverage industry: An industry analysis. University of Tennessee, Knoxville.

Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434–1452. https://doi.org/10.5465/amj.2013.0034

Miao, R., Newman, A., Schwarz, G., & Cooper, B. (2017). Transformational and transactional leadership and employee job satisfaction, commitment, and turnover in the service industry. Personnel Review, 46(2), 284–307. https://doi.org/10.1108/PR-04-2015-0104

Neider, L. L., & Schriesheim, C. A. (2011). The authentic leadership inventory (ALI): Development and empirical tests. The Leadership Quarterly, 22(6), 1146–1164. https://doi.org/10.1016/j.leaqua.2011.09.008

Northouse, P. G. (2019). Leadership: Theory and practice (8th ed.). Sage Publications.

Ojokuku, R. M., Odetayo, T. A., & Sajuyigbe, A. S. (2012). Impact of leadership style on organizational performance: A case study of Nigerian banks. American Journal of Business and Management, 1(4), 202–207.

PwC. (2020). Diageo: Creating a global business with local roots. Retrieved April 1, 2023, from https://www.pwc.com/gx/en/services/audit-assurance/case-studies/diageo.html

Saunders, M. N., Lewis, P., & Thornhill, A. (2016). Research methods for business students (7th ed.). Pearson.

Yukl, G. (2012). Leadership in organizations (8th ed.). Pearson.

Downloads

Published

2025-10-14

How to Cite

Datta, R., & Jahan, D. (2025). An Empirical Study of Leadership Styles and Employee Productivity: Evidence from Diageo, UK. Archives of Business Research, 13(10), 33–40. https://doi.org/10.14738/abr.1310.19459