Assessing Factors Affecting Local Government Service Delivery: A Case of Chingola, Kitwe and Ndola City Councils in Zambia
DOI:
https://doi.org/10.14738/abr.128.17392Keywords:
Home ownership, Housing need, family influenceAbstract
The UN HABITAT, (2022) estimated the 1.5 million housing deficit in Zambia is expected to reach 3.3 million by 2030. The projected housing deficit led to the examination of factors influencing home ownership among public servants. While there is substantial research on homeownership in advanced economies, little is documented on the Zambian scene. The study focuses on home ownership among public sector employees drawn from a population of teachers in public schools. Using a mixed approach, the study collected data from a sample of 390. The results revealed that individual attitude, housing need and financial factors have significant influence on homeownership whereas family influence did not. Financial factors have the greatest influence on homeownership among the public workers. The study suggests offering affordable financing options for home ownership, making home construction land affordable and available, facilitating the purchase of building supplies through building societies, and finally educating the general public about land and home ownership.
References
Armstrong, M., & Baron, A. (2002). Strategic HRM: The key to improved business performance. London, Britain: CIPD. th
Bach, S. (2005). Managing Human Resources: Personnel Management in Transition. (4 ed.). Blackwell Publishing, Britain.
Barney, J. & Clark, D. (2007). Resource-based theory: Creating and sustaining competitive advantage. New York: Oxford University Press.
Bratton, J. & Gold, J. (2007). Human Resource Management: Theory and Practice. 4th Edition, Houndmills: Macmillan.
Brewster, C. & Mayrhofer, W. (2012). Handbook of Research on Comparative Human Resources Management. Edward Elgar Publishing, Northampton, MA.
Chikulo, B.C. 2009. Local Governance Reforms in Zambia: A Review. Commonwealth Journal of Local Governance, 2: 98-106.
Compton, R., Morrissey, W. & Nankervis, A. (2009). Effective recruitment and selection practices. Sydney, CCH Australia Limited.
Costello, D. (2006). Leveraging the employee life cycle, CRM Magazine, 10(12), 47-48.
Daniels, D.R., Erickson, M.L., & Dlik, A. (2011). Here to say – Taking competencies the next level. Work at Work Journal, 10(1), 70-77.
Davis, T., Maggie, & C., Neil, F. (2007). Talent assessment, a new strategy for talent management. United States. Gower.
Ekwoaba, J.O., Ugochukwu, U. & Ikeije, N. U. (2015). The impact of recruitment and selection criteria on organizational performance. Global Journal of Human Resource Management, 3(2), pp. 22–33. doi: 10.1017/CBO9781107415324.004.
Eze, F.C. (2002). Human resource management in Nigeria: The key component. Enugu. Mekan and Publications.
Gamage, A. S. (2014). ‘Recruitment and Selection Practices in Manufacturing SMEs in Japan: An analysis of the link with business performance’, 1(1), pp. 37–52.
Gatewood, R. D., Field, H. S., & Barrick, M. (2010). Human Resource Selection (7th ed.). OH, USA: Cengage Learning, Mason.
Kanu, A. M. (2015) ‘How Do Recruitment and Selection Practices Impact Small and Medium Enterprises Performance in the Construction Industry in Sierra Leone?’, Journal of Economics and Sustainable Development, 6(5), pp. 253–270.
Kanyemba, M., Iwu, C. G., & Allen-Ile, C. O. K. (2015) ‘Impact of recruitment and selection on organizational productivity. Evidence from staff of a university in South Africa’, Corporate Ownership and Control, 12(2Continued2), pp. 177–185. doi: 10.22495/cocv12i2c1p1.
Karia, O.A., Omari, S., Mwanaongoro, S., & Ondieki, A. (2016). Impact of recruitment and selection on performance of the public water utilities in tanzania. African Journal of Education and Human Development, 2(1), 39-45.
Kepha, O., Mukulu, E. & Waititu, G. A. (2014) ‘The influence of recruitment and selection on the performance of employees in research institutes in Kenya’, International Journal of Science and Research, 3(5), pp. 132–138. doi: 2319-7064. nd
Kleiman, L.S. (2005). Human Resource Management: A Management tool for Competitive Advantage. (2 ed.). New Delhi: Biztantra.
Lologih, P.K. (2008). Local Government Administration and Service Delivery in the Third Republic: A Case Study of Lusaka City Council, Choma Municipal Council and Luwingu District Council. PhD Thesis. University of Zambia.
Mbangweta, C. (2003), Problems of Effectiveness in Service Delivery, Accountability and Transparency of Local Authorities in Zambia- Seminar Paper. Chipata, Zambia.
Mukwena, M.R. 2014. Treasuring the Past, Reflecting the Present, Shaping the Future:’50 Years of Local Government in Zambia’. Lusaka: Local Government Association of Zambia.
Mustapha, M. A., Ilesanmi,O. A., & Aremu, M. (2013). ‘The Impacts of well-Planned Recruitment and Selection Process on Corporate Performance in Nigerian Banking Industry (A Case Study of First Bank Plc 2004-2011)’, International Journal of Academic Research in Business and Social Sciences, 3(9), pp. 633–648. doi: 10.6007/ijarbss/v3-i9/251.
Mwasile, F.S. (2014). Human Resource Development and Management. In: 50 Years of Local Government in Zambia: Treasuring the Past, Reflecting the Present, Shaping the Future. Lusaka: Local Government Association of Zambia.
Oaya, C. T., Ogbu, J. & Remilekun, G. (2017). ‘Impact of Recruitment and Selection Strategy on Employees’ Performance: A Study of Three Selected Manufacturing Companies in Nigeria’, International Journal of Innovation and Economic Development, 3(3), pp. 32–43. doi: 10.18775/ijied.1849-7551-7020.2015.33.2003.
Ofori, D., & Aryeetey, M. (2011). Recruitment and selection practices in small and medium enterprises. International Journal of Business Administration, 2(3):45-60.
Paauwe, J., & Boselie, P. (2005). Human resource management and performance: What 's next? Human Resource Management Journal, 15(4), 68-83.
Pelekamoyo, G. 1977. Local Autonomy and Central Control in Local Authorities in Zambia in Urban Areas. Thesis. Lusaka: University of Zambia.
Peteraf, M., & Barney, J. (2003). Unravelling the Resource-Based Tangle. Managerial and Decision Economics, 24, 309-323. Doi:10.1002/made.1126.
Pilbeam, S., & Corbridge, M. (2006). People Resourcing. Contemporary Human Resource Management in Practice. London. Prentice Hall.
Roberts, G. (1997). Recruitment and Selection: A competency approach. London. CIPD House.
Sakala, J.B. 2014. Local Government System: Structure and Practice. In: 50 Years of Local Government in Zambia: Treasuring the Past, Reflecting the Present, Shaping the Future. Lusaka: Local Government Association of Zambia. th
Schultz, H.B. (2001). Recruitment and selection: Human resource management. (5 ed.). Cape Town: Oxford.
Sikalumbi, A.D. and Situmba, D. (2019). Recruitment and Selection Practices on the Performance of ZESCO Employees in Zambia. Texila International Journal of Management, Special Edition
Silzer, R., & Dowell, B.E. (2010). Strategy-Driven Talent Management: A Leadership Imperative. New York: Jossey-Bass.
Taylor, M.S., & Collins, C.J. (2000). Organizational recruitment: enhancing the Intersection of theory and practice. Oxford, UK: Basil Blackwell Publishing.
Walker, J.W. (2009). “Perspectives”. Human Resource Planning. 24(1), 6-10.
Zangata, D. 2019. An Assessment of the Recruitment Process in Local Councils: A Case Study of Lusaka District. The International Journal of Multi-Disciplinary Research, CFP/1130/2019.
Zinyemba, A.Z. 2014. The Challenges of Recruitment and Selection of Employees in Zimbabwean Companies. International Journal of Science and Research, 3(1): 29- 33.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Claudia Monde Hang’andu, Matthew K Banda
This work is licensed under a Creative Commons Attribution 4.0 International License.
