Aseh, Khairi, and P. Ravindran Pathmanathan. “Service Quality Perception and Its Impact on Internet Banking in Klang Valley”. Archives of Business Research 8, no. 11 (November 21, 2020): 94–100. Accessed June 10, 2026. https://scholarpublishing.org/journals/index.php/ABR/article/view/9617.