ANGELOPOULOS, Michail; POLLALIS, Yannis. Digital Transformation: From Data Analytics to Customer Solutions. A Framework of Types, Techniques and Tools . Archives of Business Research, [S. l.], v. 9, n. 6, p. 26–37, 2021. DOI: 10.14738/abr.96.10291. Disponível em: https://scholarpublishing.org/journals/index.php/ABR/article/view/9746. Acesso em: 18 jun. 2026.