PATHMANANATHAN, P. Ravindran; ASEH, Khairi. Identifying How Customer’s Loyalty and Retention Influences Relationship Marketing in A Hotel Industry. Archives of Business Research, [S. l.], v. 9, n. 6, p. 141–152, 2021. DOI: 10.14738/abr.96.10351. Disponível em: https://scholarpublishing.org/journals/index.php/ABR/article/view/9737. Acesso em: 18 jun. 2026.