RAUF, Nurhayati. The impact of quality awareness on quality results of manufacturing firms: The mediating effect of total quality management. Archives of Business Research, [S. l.], v. 6, n. 12, 2018. DOI: 10.14738/abr.612.5645. Disponível em: https://scholarpublishing.org/journals/index.php/ABR/article/view/9090. Acesso em: 18 jun. 2026.