LENINKUMAR, Vithya. An investigation on the relationship between Service Quality and Customer Loyalty: A mediating role of Customer Satisfaction. Archives of Business Research, [S. l.], v. 5, n. 5, 2017. DOI: 10.14738/abr.55.3152. Disponível em: https://scholarpublishing.org/journals/index.php/ABR/article/view/532. Acesso em: 3 may. 2026.