SALAMZADEH, Yashar; ZADEH, Mohammad Ali Mohammad. Investigating the quality of Service in chain stores using SERVQUAL approach (Case Study: Refah Stores on Alborz Province). Archives of Business Research, [S. l.], v. 3, n. 6, 2015. DOI: 10.14738/abr.36.1571. Disponível em: https://scholarpublishing.org/journals/index.php/ABR/article/view/433. Acesso em: 4 may. 2026.